Top heading

Training

We are well placed to provide crucial training for your managers, partners and employees in the following areas:

Our courses are all designed to be delivered in-house, providing consistent, cost-effective training geared to meeting your particular requirements. For further information about any courses listed, or to discuss your firm's bespoke training needs, please contact Matthew Moore.

Appraisal Schemes

In most firms the appraisal system is a vital element of staff retention and development.  Partner appraisal schemes are also becoming more commonplace.

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Contents

Specialist advice on the operation of partner appraisal and reward schemes is also available. 

Leadership for Law Firms

The need for effective leadership of law firms has never been greater.  Greater competition from within the profession and, increasingly, from without means that law firms have to function at least as well as any other business.

Partners, however, are fee earners first and managers second.  Many are now judged on responsibilities that they are not trained to perform.

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This workshop course analyses what is understood by leadership and lists the skills of the effective supervisor. This training works particularly well on an in-house basis as it enables delegates to confront issues of leadership relevant to their role within the firm.

All Web4Law presenters have extensive experience of law firm management consultancy and training.

Many of the elements of this course have been delivered at partnership weekends.  Weekend bookings are welcome.

Lexcel Workshop

Whether your firm is actively considering a programme leading to an assessment under Lexcel or merely considering doing so, this course will assist.  Benefit from the expertise of one of our speakers on any of the wide range of practical issues that will need to be addressed.

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For firms already advanced in a Lexcel programme, specialist implementation training for partners and staff, working in the firm's own manual references, is also available.

Marketing Workshop

Rejuvenate your firm's understanding of and commitment to marketing with this highly practical marketing workshop.  The emphasis is on the practical application of marketing principles to the firm.  If your marketing is in the doldrums, this course is for you.

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This session can be adapted to include networking skills and personal presentation if required. 

Partner Induction

An increasing number of firms assist incoming partners with specific in-house training on how their role will change.  Programmes are planned around the specific interests of the firm but would typically include some of the following contents.

Objectives

Of all the courses in our portfolio this is the one that varies the most between different firms.  The contents of this session will vary according to the contents of any prior management training within the firm, the profile of the practice and the training needs of delegates.  Typically a firm will wish to assist delegates with their change of roles by covering some of the following:

Contents

Risk Management

Failures in administration and service delivery tend to lead to most complaints and claims against solicitors. Only a small proportion of professional negligence claims arise as a result of inadequate legal knowledge.

In addition to lack of proper systems and poor quality training, many mistakes stem from the attitudes, values and beliefs from within the practice itself - in short, its culture.  Both a tightening of controls and a change in culture are fundamental to ensuring the future survival and success of many practices.

Following the move to the commercial insurance market in September 2000, each practice is being held accountable for its own claims experience.  Winners are those practices who not only have in place good systems and procedures to control their exposure to operational risk, but can also prove those systems and procedures are working effectively.

Objectives

This course introduces the key principles of risk management and sets out how Lexcel and other quality standards can help provide practices with a framework to put systems and procedures in place that will help you to reduce mistakes and manage risk.

Contents

21st Century Time Management

Many traditional time management courses fail to address the realities of fee earning in today's law firm.  The familiar advice to plan and prioritise are all well and good, but if they ignore the computer functions that increasingly shape the working day they will prove largely impracticable.

This new course harnesses the best experience of law firm time management with Web4Law's expertise in computer training.  The result is a highly relevant analysis of how any fee earner can optimise their working routine and their impact within the firm.  Delegates will benefit from the improvement of their routine and will learn how to meet client demands and manage stress.

Objectives

Examine how traditional time management techniques can be made to work in law firms, with a review option for personal organisation with and without computer support. This module also considers stress reduction strategies.

Contents

Firms will gain advantage from the specific advice on time capture that form part of this course.

The materials include discussion exercises and questionnaires, ensuring a lively and enjoyable day.  The emphasis is on the changes that will be made in the firm as a result of the course.

Combating Money Laundering

The Money Laundering Regulations 2007 require all solicitors’ firms subject to its provisions to conduct a risk assessment on their exposure to money laundering and terrorist financing activity, and to be able to demonstrate to their supervisory body that they have done so.  The firm then needs to conduct risk-based identity checking procedures on all matters in accordance with its procedures.

All staff need to be trained in respect of the new regime.   Failure to train personnel amounts to an offence, punishable by a maximum of 2 years' imprisonment and/or a fine.

The Web4Law Money Laundering Training Initiative provides:

 

Cost

For one fee earner session, morning or afternoon £800
For one fee earner and one support staff session £900
For two fee earner sessions on the same day £1200
For two fee earner sessions on the same day with one support staff session £1300
For three sessions on the same day or 2 fee earner and 2 support staff £1600

 

Prices do not include travel and VAT.   The maximum group size is 35.  The notes are licensed for use in your law firm only.   If you wish to purchase the course notes only, in e-format, the price is £150 (VAT exempt).

Please contact Matthew Moore to book this course for your practice or to purchase the course notes.

Please see also details of our MLRO Compliance Manual and Combating Money Laundering Training CD.

Avoiding Discrimination & Achieving Diversity

With recent legislation focusing the mind on the issue of age discrimination, this new course from Web4Law could not be more timely. Carrying 3 hours of CPD, it consists of an inter-active session for partners and managers which examines the risks posed by discrimination provisions, and the actions needed to achieve diversity. Contents include:

Please contact Matthew Moore for further details.